DreamMedic UCAT Course – Terms & Conditions
These Terms & Conditions apply to all students enrolling in any UCAT course offered by DreamMedic. By registering for a course, you agree to the terms outlined below. Please read them carefully before making payment.
1. Course Overview
DreamMedic offers a structured and intensive UCAT preparation programme designed to maximise student performance. The course is delivered entirely online in small-group interactive sessions, allowing personalised tutor support and active engagement.
The programme includes:
- Live, tutor-led lessons covering all UCAT sections: Verbal Reasoning, Decision Making, Quantitative Reasoning and Situational Judgement.
- Extensive practice resources, including question banks, timed drills, and mock exams.
- Tutor-led feedback sessions, including individual performance analysis and targeted advice.
- Scheduled revision sessions and ongoing support during the programme duration.
All course content is designed by experienced UCAT tutors to reflect the latest exam formats, strategies, and university expectations.
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2. Enrolment & Payment
- Enrolment is confirmed only upon full payment via our designated payment portal or an alternative method formally agreed with DreamMedic.
- All fees are listed in GBP (£) and include applicable taxes unless explicitly stated.
- Spaces are limited and allocated on a first-come, first-served basis. Enrolment does not guarantee a place until payment is fully received.
- Payment must be received in full prior to the course start date. Partial or instalment payments are only accepted if a formal written instalment plan has been approved by DreamMedic.
3. Refund & Cancellation Policy
3.1. Strict Refund Policy
- Cancellations made 14 days or more before the course start date:
- A full refund minus a non-refundable administration fee of £100 will be issued.
- Refund requests must be sent via email to info@dreammedic.co.uk with the participant’s full name, course details, and bank account information for processing.
- Cancellations within 14 days of the course start date:
- No refunds will be issued under any circumstances, including personal, professional, or academic conflicts.
3.2 Exceptional Circumstances
In rare and severe cases, DreamMedic may consider a partial refund of up to 10% at its sole discretion. Eligible examples include:
- Serious medical emergencies (supported by a certified doctor’s note)
- Breavement of an immediate family member
- Verified legal or extreme personal situations beyond the participant’s control.
- Requests must be submitted within 7 days of the event or course start date, accompanied by valid documentation.
- Approval of partial refunds is not guaranteed and will be assessed on a case-by-case basis.
3.3 Transfers & Deferrals
- Requests for deferral to a future course or transfer of enrolment to another individual may be considered but are not guaranteed.
- Any transfer or deferral may be subject to administration fees or additional charges.
4. Course Access & Participation
- Participants are responsible for ensuring access to a stable internet connection, compatible device, and all required platforms (e.g., Zoom).
- Attendance, engagement, and active participation are mandatory for optimal results.
- All sessions are recorded for quality assurance. Access to recordings for revision is subject to prior agreement with DreamMedic.
- DreamMedic is not responsible for technical issues on the participant’s end.
5. Student Conduct
Participants are expected to:
- Treat all tutors and peers with respect and professionalism.
- Refrain from disruptive, abusive, or offensive behaviour, which may result in immediate removal from the course without any refund.
- Avoid sharing, distributing, or publishing course materials outside the enrolled group.
6. Intellectual Property
- All course content, including slides, recordings, handouts, mock questions, and supplementary materials, is the intellectual property of DreamMedic or its partners.
- Materials are for personal use only and must not be copied, shared, or used commercially without written permission.
- Unauthorized use of course materials may result in legal action.
7. Disclaimer & Limitation of Liability
- DreamMedic provides guidance and resources to support UCAT preparation but does not guarantee specific scores, outcomes, or university offers.
- DreamMedic shall not be liable for any loss, damage, or failure arising from:
- Technical or internet issues on the participant’s end
- Tutor unavailability (replacement sessions will be arranged where possible)
- Misuse of course materials or resources
- Participation is at the participant’s own risk, and DreamMedic accepts no responsibility for any consequential or indirect loss.
8. Privacy & Data Protection
- DreamMedic collects and stores personal information (name, email, phone, payment details) strictly for course administration, communication, and support purposes.
- Personal information will never be sold or shared with third parties without consent, except as required by law.
- By enrolling, participants consent to communications regarding the course and future DreamMedic programmes. Participants may unsubscribe at any time.
9. Changes to Terms
- DreamMedic reserves the right to amend these Terms & Conditions at any time.
- Updated terms will be posted on www.dreammedic.co.uk, and continued participation constitutes acceptance of the latest version.
10. Contact Us
For questions regarding these Terms & Conditions or course policies:
📧 Email: info@dreammedic.co.uk
🌐 Website: www.dreammedic.co.uk
By enrolling, participants confirm they have read, understood, and agreed to these Terms & Conditions.
